I experienced some unexpected behavior or inconsistencies after upgrading to the newest version of Nine. What can I do?

App upgrades can sometimes cause instabilities.

If you face such issue, and have an Android phone, please clear the Nine app data from the system settings. To clear the data, go to Phone Settings>apps> nine>storage>clear data. Now simply login again. If you are experiencing further difficulties, please contact the Support team at contact@nineapp.io.

iPhone users should contact the support team directly at at contact@nineapp.io