FAQ Category: Nine Basics

Register and validate your account on the Sai Students portal at men.saistudents.org. Download app from the app/play store and use your portal credentials to login.

Tap the Main Menu (three horizontal lines at top left of screen). Now tap the pencil icon to the right of your Status line. (You can also find the pencil edit icon directly on your Profile screen.)

Tap the Main Menu (three horizontal lines at top left of screen). Now tap the Profile button. Next, tap the pencil icon in the top right of the screen.

Tap the Main Menu (three horizontal lines at top left of screen). Now tap the Profile button. Next, tap the small square avatar above your name, which provides a list of available options for adding or editing your avatar image, or for taking a new pic.

Currently you cannot see who is online in real time.

No, your message once sent cannot be recalled.

Emojis/emoticons are supported on Nine. Gifs and stickers are currently not supported.

Currently, Nine does not support audio and video calling. We expect to introduce this option in the near future, based on user demand.

Yes, you can share photos and many file types in the Think Boards, Chat Groups as well as in individual Chats. File types supported include PDFs, documents, spreadsheets, images, videos, screenshots, audio clips, links.

Yes, you can post content in your One-to-One and Group chats, and on the Think Boards (4th tab). The Updates feed is a curated content feed produced by the Nine team, and while you cannot publish content for this area, you can express yourself within the comments section of each Updates post.